Refund Policy

1. When you can get a refund

You were charged twice, or charged but the guide didn't unlock and we can't fix it: we refund in full.

You bought by mistake (for example the same guide twice, or a single guide right before buying the bundle): contact us within 7 days and we'll refund or credit the difference.

You're unhappy with a guide: contact us within 7 days of buying. If you've used only a small part of it, we'll refund it.

2. When refunds aren't available

After 7 days, or when most of a guide's content has been used, because the content has already been delivered.

When an account has broken our Terms of Use, for example by sharing access.

3. How to ask

Email us with the email on your account, the guide's name and the payment date. Approved refunds go back to the original payment method; your bank may take several working days to show it.